Company Details

Last updated: 1 de mayo de 2026

Legal name
SVOYAGER CONCIERGE & CONSULTANCY - FZCO
Trade name
SVOYAGER (operating at https://svoyager.com)
Registered office
IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, P.O. Box 342001, Dubai, United Arab Emirates
Country of registration
United Arab Emirates
Registration number / License
IFZA license № 79681 (premises 79681 - 001)
Date of incorporation
12 February 2026
Tax registration number (TRN)
Not currently VAT-registered. We will register once we exceed the UAE mandatory VAT threshold.

Regulatory status

SVOYAGER operates as a travel search and information platform. We are not a travel agent and not a tour operator; we are not an IATA-accredited reseller. When you book through SVOYAGER, you book directly with the Travel Provider, who is responsible for delivering the trip.

SVOYAGER CONCIERGE & CONSULTANCY - FZCO is a Free Zone Company (FZCO) licensed by the Dubai Integrated Economic Zones Authority (DIEZA / IFZA) under the DIEZA Implementing Regulations 2023. Licensed activities: Concierge Services (8110001), Tourism and Recreation Consultants (7020033), Management Consultancies (7020003), Computer Systems & Communication Equipment Software Design (6201001).

For UAE consumers, our specialist visa-coordination and trip-planning services are subject to UAE Federal Law No. 15 of 2020 on consumer protection, the Cabinet Resolution implementing the same, and the rules of the IFZA free zone.

Contact

Banking and payment information

We do not handle bookings made on partner sites — payment goes directly to the Travel Provider. For our own specialist services, payment is processed through Stripe (PCI-DSS Level 1). We do not store full payment card numbers.

Help and support

SVOYAGER is an AI travel search platform — we don't process bookings or take payments for partner offers. When you click "View deal", you book directly with the travel provider (airline, hotel, car-rental company), and that provider handles payment, confirmation, modifications, refunds, and any post-booking issues.

If you have a question about a booking, contact the provider whose name appears on your confirmation email. For questions about how SVOYAGER works, search results, the AI planner, your account, or specialist services we run ourselves (visa coordination, custom trip planning) — visit our Help & support center or write to hello@svoyager.com.