Cookie Policy
Last updated: 1 May 2026
1. About this policy
This Cookie Policy explains what cookies and similar technologies SVOYAGER uses on https://www.svoyager.com and in our mobile experiences, why we use them, and how you can control them.
It supplements our Privacy Policy.
2. What is a cookie?
A cookie is a small text file that a website sets on your device (computer, phone, tablet) when you visit it. Cookies let the website remember things about your visit — your language preference, items in a saved trip, that you're logged in. Some cookies are deleted when you close your browser ("session cookies"), others stay for a longer time ("persistent cookies"). Browsers can also store information using similar technologies like local storage and IndexedDB; for simplicity, this Policy refers to all of these as "cookies".
3. Categories of cookies we use
We group cookies into four categories. You can control non-essential categories from the cookie banner that appears on your first visit and from your account settings at any time after.
3.1. Strictly necessary — set by us, required for the site to work. Examples:
| Cookie name | Provider | Purpose | Lifetime |
|---|---|---|---|
| sb-svoyager-auth-token | Supabase | Keeps you logged into your account | Session + 14 days |
| __cf_bm, cf_clearance | Cloudflare | Bot protection, DDoS mitigation | 30 minutes / 1 year |
| cookie-consent | SVOYAGER | Remembers your cookie choices | 12 months |
| next-locale | SVOYAGER | Remembers your language choice | 12 months |
| cf-turnstile-response | Cloudflare Turnstile | Captcha verification on guest endpoints | Session |
3.2. Functional — set by us or our partners, improve features. Examples:
| Cookie name | Provider | Purpose | Lifetime |
|---|---|---|---|
| recently-searched (localStorage) | SVOYAGER | Remembers your last searches | Until cleared |
| currency | SVOYAGER | Remembers your display currency (Frankfurter conversion) | 12 months |
| theme | SVOYAGER | Light / dark mode preference | 12 months |
3.3. Analytics — help us understand how the site is used (in aggregate, no personal identifiers). Set only with your consent (or under legitimate interest in jurisdictions where allowed).
| Cookie name | Provider | Purpose | Lifetime |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Page views, sources, devices, aggregated user counts | 14 months |
| ph_* | PostHog | Product funnel events (search → result view → click → outbound), heatmaps, session recordings | 12 months |
| _cf_analytics | Cloudflare Web Analytics | Privacy-preserving page views | Session |
3.4. Marketing & affiliate tracking — let us attribute affiliate commissions and (optionally) personalise content. Set only with your consent.
| Cookie name | Provider | Purpose | Lifetime |
|---|---|---|---|
| tp-marker | Travelpayouts | Tracks clicks on flight / hotel / car / insurance affiliate links so we get paid commission | 30 days |
| cj-eventref | Commission Junction | Same, for Booking.com / TripAdvisor affiliate links | 45 days |
| agoda-aid | Agoda | Affiliate ID for Agoda outbound clicks | 30 days |
| gyg-partner-id | GetYourGuide | Affiliate cookie for tour bookings | 30 days |
| viator-pid | Viator | Affiliate cookie for tour bookings | 30 days |
| _fbp (if Facebook pixel installed) | Meta | Conversion tracking for Meta ads | 90 days |
We do not sell your data and we do not allow advertising networks to use this data for advertising on other sites.
4. Third-party cookies
Some cookies are set by third parties when you interact with embedded content (a YouTube video, a Trustpilot widget, a Google Map). Their cookies are governed by their own policies — we link to the most common ones below.
- Google Analytics, Google Maps, Google Places, Google Business Profile:https://policies.google.com/privacy
- Cloudflare:https://www.cloudflare.com/privacypolicy/
- Supabase:https://supabase.com/privacy
- PostHog:https://posthog.com/privacy
- Travelpayouts:https://www.travelpayouts.com/legal/privacy_policy
- Commission Junction (CJ Affiliate):https://www.cj.com/legal/privacy-policy
- Agoda:https://www.agoda.com/info/privacy.html
- GetYourGuide:https://www.getyourguide.com/c/privacy-policy/
- Viator:https://www.viator.com/Privacy
- Sherpa:https://www.joinsherpa.com/privacy-policy
- Trustpilot:https://uk.legal.trustpilot.com/end-user-privacy-terms
- Resend:https://resend.com/legal/privacy-policy
- Twilio:https://www.twilio.com/en-us/legal/privacy
- OpenAI (for AI chat):https://openai.com/policies/privacy-policy
- Anthropic (for AI chat):https://www.anthropic.com/legal/privacy
- Vercel AI Gateway:https://vercel.com/legal/privacy-policy
5. How to control cookies
You can control cookies in three ways:
- From our cookie banner — when you first visit, you can accept all, reject non-essential, or customise per category. You can change your choice any time from the "Cookie settings" link in the footer.
- From your browser — every browser lets you block cookies for specific sites or all sites. Search "cookie settings" in your browser's help centre. Note: if you block strictly necessary cookies, parts of the site (login, search, currency display) will not work.
- From your account — when logged in, go to Settings → Privacy → Cookies. We sync your choice across devices.
6. Do Not Track and Global Privacy Control
We respect Global Privacy Control (GPC) signals: if your browser sends GPC, we treat it as opting you out of analytics and marketing cookies. We do not currently respond to legacy "Do Not Track" headers because they are not consistently implemented across browsers.
7. Changes to this Policy
We update this Cookie Policy when we add or remove cookies, or when our partners change theirs. The "Last updated" date at the top reflects the most recent revision. For material changes, we re-show the cookie banner so you can review your choices.
8. Contact
For questions about cookies or to exercise your rights:
- Email: privacy@svoyager.com
- Mail: SVOYAGER CONCIERGE & CONSULTANCY - FZCO, IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, P.O. Box 342001, Dubai, United Arab Emirates