Company Details

Last updated: 31 May 2026

Legal name
SVOYAGER CONCIERGE & CONSULTANCY - FZCO
Trade name
SVOYAGER (operating at https://svoyager.com)
Registered office
IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, P.O. Box 342001, Dubai, United Arab Emirates
Country of registration
United Arab Emirates
Registration number / License
IFZA license № 79681 (premises 79681 - 001)
Date of incorporation
12 February 2026
Tax registration number (TRN)
Not currently VAT-registered. We will register once we exceed the UAE mandatory VAT threshold.

Regulatory status

SVOYAGER operates as a travel search and information platform. We are not a travel agent and not a tour operator; we are not an IATA-accredited reseller. When you book through SVOYAGER, you book directly with the Travel Provider, who is responsible for delivering the trip.

SVOYAGER CONCIERGE & CONSULTANCY - FZCO is a Free Zone Company (FZCO) licensed by the Dubai Integrated Economic Zones Authority (DIEZA / IFZA) under the DIEZA Implementing Regulations 2023. Trade Licence № 79681.

For UAE consumers, services provided by SVOYAGER are subject to UAE Federal Law No. 15 of 2020 on consumer protection, the Cabinet Resolution implementing the same, and the rules of the IFZA free zone.

Contact

Banking and payment information

We do not handle bookings made on partner sites; payment goes directly to the Travel Provider. For digital products SVOYAGER sells directly (currently the SVOYAGER Passport & Visa Photo at $4.99), payment is processed through Stripe (PCI-DSS Level 1). We do not store full payment card numbers.

Help and support

SVOYAGER is an AI-powered travel planner and search platform. We do not process bookings, take payments for partner offers, or hold inventory. When you click "View deal" or "Apply", you transact directly with the travel provider (airline, hotel, car-rental company, visa-processing partner), and that provider handles payment, confirmation, modifications, refunds, and any post-booking issues.

For questions about a booking, contact the provider listed on your confirmation email. For questions about how SVOYAGER works (search results, SVOYAGER AI planner, your account, the visa eligibility chat), visit our Help & support centre or write to hello@svoyager.com.